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Frequently Asked Questions

Buying a Physical Gift Card
 
Physical gift cards are only available for purchase in-person at participating Greenleaf Hospitality Group Outlets. If you would like to purchase an e-gift card online,
click here.


Where can my Greenleaf Hospitality Group (GHG) egift or traditional gift card be redeemed?

Gift cards can be exchanged for goods and services at Greenleaf Hospitality Group Properties, including Radisson Plaza Hotel Kalamazoo, Wings Event Center, Wings West, Kalamazoo Wings, Old Burdick’s Downtown and Wings West, Brick and Brine, Kalamazoo Athletic Club, Blush Salon + Spa, RIO, and The Morning Dish.

 Gift cards are redeemable through Wings Event Center’s ticketing partner, Etix.com, to purchase tickets to upcoming concerts, shows, Kalamazoo Wings Hockey Games, etc. Gift Cards cannot be used to purchase Season Tickets.

Greenleaf Hospitality Group Gift Cards cannot be used at the Starbucks inside the Radisson Plaza Hotel, for group or private dining at affiliated restaurants, event spaces, catering or banquet services through the Radisson Plaza Hotel, Wings Event Center, Wings West, or the Kalamazoo Country Club. Additionally, they are not valid for Kalamazoo Wings ticket packages or registration for ice event leagues or events.

 Please note a Radisson Plaza Hotel Kalamazoo gift card cannot be used at any other Choice Hotels properties.


Are there any fees associated with the purchase of an eGift Card?
No. You will only be charged the face value of the eGift Card, and we will not impose shipping or any other fees at any time.

What payment methods do you accept?
VISA, MasterCard, American Express and Discover.

How do I cancel the purchase of an eGift Card?
If you choose a delivery date that is in the future, you can cancel your purchase by contacting customer support. If the delivery date is today or in the past, your purchase cannot be canceled.

When is the eGift Card sent to the recipient?
The eGift Card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase.

When does the eGift Card expire?
Your gift card will expire 5 years after your last transaction using the card.