Terms and Conditions
- Use of your gift card constitutes acceptance of these terms and conditions.
- Your gift card does not expire.
- Your gift card may be used only for purchasing tickets to Philadelphia Phillies regular season home baseball games at Phillies.com, at any open Citizens Bank Park ticket window or by going to the New Era Phillies Team Store or any other participating retail location at Citizens Bank Park.
- There are no fees associated with the use or inactivity of your gift card, although there is a $4.50 per order charge for purchases of $25 - $100 and $6.50 per order charge for purchases of $101 - $500 made on-line or over the telephone.
- If the amount of your gift card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase with a valid form of payment.
- You may combine up to five (5) gift cards as payment for a single online order.
- If the amount of your gift card is for MORE than the total order amount, the balance amount will be stored on your gift card account for future use.
- Gift cards are non-refundable and are not redeemable for cash, except under certain circumstances provided by law in some states including but not limited to CA, CO, ME, MA, MT, RI, VT, WA, OK and OR.
- Gift cards will not be replaced if lost, stolen or damaged unless required by law.
- Items paid for with a gift card will be subject to applicable sales tax.
- Gift cards may not be resold by unauthorized vendors.
- The cash value of a gift card is 1/10 of one cent.
- The face value of a gift card is in US dollars.
- Gift cards are void where prohibited.
- THE PHILLIES AND THE OTHER MLB ENTITIES (AS DEFINED IN THE PHILLIES.COM TERMS OF USE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A GIFT CARD IS NONFUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. UNDER NO CIRCUMSTANCES WILL ANY PARTY BE ENTITLED TO PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU ALSO MAY HAVE ADDITIONAL RIGHTS.
- In the event of any conflict, the terms and conditions set forth at www.phillies.com/giftcard at the time of use will control.
- Any and all disputes, claims or causes of action (each a "Claim") arising out of or relating to the gift cards shall be: (1) resolved by final and binding arbitration in Philadelphia, Pennsylvania, before a single arbitrator appointed by the American Arbitration Association in accordance with its then governing Commercial Arbitration Rules and Procedures and judgment on the arbitration award may be entered in any court having jurisdiction thereof; and (2) arbitrated on an individual basis only, and shall not be consolidated or joined with or in any arbitration or other proceeding involving a Claim of any other party.
- These terms and conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania applicable to contracts entered into and performed exclusively in Pennsylvania.
- These terms and conditions are subject to change without notice.
- All rights reserved.
(Last Revised 11-24-20)