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Terms and Conditions

The deadline for canceling an order is 8 (eight) hours from the date/time on which you purchased the goods.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email to reservation@vianahotelandspa.com or by contacting 516-338-7777.

We will reimburse you no later than 7 (seven) business days from the day on which you canceled the order. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.