Frequently Asked Questions

Q: Where can I purchase Mobile Gift Cards?
A: You can purchase Mobile Gift Cards at the TD Garden Box Office, Level 4 Fan Zones, and the ProShop powered by Reebok.

Q: What can I buy with my Mobile Gift Card?
A: Mobile Gift Cards can be used for purchases of event tickets, food, beverage, and merchandise only at the Garden Box Office, Level 4 Fan Zones, ProShop powered by Reebok and select concession stands throughout the TD Garden.

Q: What denominations are available for purchase?
A: Mobile Gift Cards can be purchased in the amounts of $25, $50, $75, $100, $150, and $200.

Q: Can I buy tickets through Ticketmaster with my Mobile Gift Card?
A: No. Only tickets at the Garden Box Office may be purchased with your Mobile Gift Card.

Q: Can I purchase alcohol with my Mobile Gift Card?
A: Yes. Alcohol can be purchased using your Mobile Gift Cards at participating concession stands and in accordance with our alcohol service policies.

Q: Where can I reload (add value to) my Mobile Gift Card?
A: You can reload your Mobile Gift Card at the TD Garden Box Office, Level 4 Fan Zones, and the ProShop powered by Reebok.

Q: What is the expiration date of my Mobile Gift Card?
A: Your Mobile Gift Card expires on the 7th year anniversary from the date of purchase.

Q: What happens if my Mobile Gift Card is lost or stolen?
A: Mobile Gift Cards will not be replaced if lost, stolen or used without your permission.

Q: How can I check my Mobile Gift Card balance?
A: You can check the balance of your card by calling 617.624.CARD(2273). When you call, be sure to have your Mobile Gift Card number in front of you.

Q: Is my Mobile Gift Card redeemable?
A: No. The Mobile Gift Card is not redeemable for cash or credit.