Frequently Asked Questions

Can I purchase Pieology gift cards on your website?
Pieology e-gift cards are available for purchase online. Click here to order.
Traditional plastic Pieology gift cards are available for purchase at your neighborhood Pieology restaurant only. Find your neighborhood Pieology location here.

Where can I buy traditional plastic Pieology gift cards?
Traditional plastic Pieology gift cards are available for purchase at your neighborhood Pieology restaurant only. Find your neighborhood Pieology location here.

Are Pieology gift cards purchased from other online retail sites legitimate?
The only authorized place to purchase gift cards is online through the www.Pieology.com website or in our Pieology restaurants. We cannot verify the authenticity of gift cards sold through any other websites or retailers. Avoid buying gift cards from online auction sites, because the cards may be counterfeit or may have been obtained fraudulently.

Can I order a large quantity of Pieology e-gift cards for clients, customers or employees?
Yes, click here to place your order or contact us via email at Info@pieology.com.

Who can I call if I’m having a problem purchasing my Pieology e-gift cards online?
Please contact us for assistance.

What if I sent an e-gift card that wasn’t received or if I don’t receive an e-gift card that was sent to me?
You will receive email confirmation that your e-gift card has been delivered. When the e-gift card has been viewed, you’ll receive another email confirmation. Please contact us if you have any additional questions or concerns.

Where can I use my Pieology gift card?
All official Pieology gift cards, whether traditional plastic or e-gift cards, are accepted at all participating Pieology restaurants in the United States. Find your neighborhood Pieology location here.

Can I reload my Pieology gift card online?
Click here to reload your traditional plastic Pieology gift card. Unfortunately, e-gift cards cannot be reloaded at this time.

How do I check my balance?
Click here to check your gift card balance.

Does my gift card have an expiration date?
No, Pieology gift cards do not expire.

Can I get a refund on my Pieology gift card?
Pieology does not offer refunds on gift cards. Pieology gift cards are not redeemable for cash.

What can I do if my gift card was lost or stolen?
Lost or stolen gift cards can only be replaced if the gift card has a verified remaining balance and was purchased at www.Pieology.com or in a Pieology restaurant.

Contact Us – sent to Info@pieology.com